Timely Management Tips: Managing Conflict in the Workplace

THE CHALLENGE: Most of us have experienced some degree of conflict at work. People can be dismissive and ignore our opinions or they can openly dispute our version of reality. These behaviors actually cause people to avoid one another and don’t allow for disagreements to be resolved in a timely manner. Without resolution, disagreements escalate or fester becoming worse over time and even harder to […] Read more »

Timely Management Tip: The Importance of Storytelling to Employee Engagement

THE CHALLENGE: Companies spend significant monies on ways to engage and retain their employees. By some estimates, almost 33% of the US workforce reports NOT being engaged in their work. This equates to lost productivity, poor work quality, and potentially lackluster customer service. THE SOLUTION: One solution that doesn’t cost very much is storytelling. Sharing stories about a company’s history, specifically its key milestones or […] Read more »

Timely Management Tip: Having Sensitive Conversations

The Problem: Talking about sensitive subjects is intimidating to many people so they have a tendency to avoid them, particularly in the workplace. By leaving important information unsaid you can jeopardize not only your effectiveness but also that of your colleagues, and direct reports. The Reason: Sensitive subjects are sensitive for a reason! Topics that can provoke strong emotional reactions {i.e., anger, anxiety, and disappointment} […] Read more »

Timely Management Tip: Hit the Pause Button

The beginning of a new year is the perfect time to assess where you are with your life. One’s satisfaction with life comes from many sources: family, friends, colleagues, faith, hobbies, and even the community you live in. But the most important source is YOU! You have the power to decide whether you are grateful and optimistic about life or just going through the motions. […] Read more »

Timely Management Tips: What Managers Can Learn From Neuroscience

New and compelling research in the field of neuroscience has been slowly changing the way we think about managing and leading others. Neuroscientists have found previously unknown neural connections in the human brain, which to some degree explains workplace behavior. Here are 5 important findings: Humans are hardwired to learn from each other using the brain’s mirror neurons. Managers should model and demonstrate the behaviors […] Read more »

Timely Management Tips: The Art of Becoming a More Effective Leader

Looking to jump-start your leadership development and be your own coach? Ask how you would rate yourself on a scale of 1 (lowest) to 10 (highest) on these five dimensions: Manage 1st impressions and Personal Credibility – In the first 10-12 seconds of meeting someone for the first time, they will form an impression of your personal credibility. What will they see (grooming/posture), hear (voice) […] Read more »

Timely Management Tips: Managing Change on the Frontlines

In today’s rapidly evolving economy, the only real constant is change. Learning how to manage change is a critical skill for any leader. Here is a quick guide to managing strategic change within your organization. 1.  CHANGE is a 3-stage process… Coming to grips with the change; Working through it; and Maintaining momentum. Roughly one-fourth of your time will be spent in stages 1 and […] Read more »

Timely Management Tips: The Fine Line Between Confidence and Arrogance

People admire self-assured, confident individuals but tend to avoid those who have taken it to such excess that they exude arrogance.  When people lose sight of the difference is when they can become their own worse enemy. The fine line between the two has to do with intent. Does the individual intend to use their talents to help others succeed or to drive extraordinary performance […] Read more »

Timely Management Tip: Getting the most out of 1:1 meetings

Every effective leader makes time to meet with their direct reports one-on-one.  These crucial conversations can predict an employees’ ongoing performance, professional development, and company loyalty. The old saying, “people don’t leave companies, they leave bosses” has been validated numerous times. So here are a few tips to help you get the most out of your 1:1 meetings. Conduct 1:1’s on a regular and consistent […] Read more »

Timely Management Tip: Shedding Light on Our Blind Spots

From a neuroscience perspective, all humans possess a blind spot! The blind spot is the area on the retina without receptors that respond to light. Therefore an image that falls on this region will NOT be seen. We also use this phrase to express someone’s lack of self-knowledge. In senior leadership roles, the #1 career derailer is a lack of self-awareness. People who are self-aware are more […] Read more »