Timely Management Tip: Stress Reduction Made Easier!

THE CHALLENGE: Most experts agree that stress is a byproduct of living in the 21st century.  Employer expectations, family dynamics, finances, and traffic are all common sources of stress but they don’t have to be. Stress comes from our appraisal of a situation and not from the situation itself. We can choose to see things as threatening and provoking, or not. Having control over your […] Read more »

Timely Management Tips: Managing Conflict in the Workplace

THE CHALLENGE: Most of us have experienced some degree of conflict at work. People can be dismissive and ignore our opinions or they can openly dispute our version of reality. These behaviors actually cause people to avoid one another and don’t allow for disagreements to be resolved in a timely manner. Without resolution, disagreements escalate or fester becoming worse over time and even harder to […] Read more »

Timely Management Tip: Hiring the BEST Talent

THE CHALLENGE: Managers want to hire the best talent available yet the interview process is rarely given the time and effort it deserves. At the same time, managers think they are better interviewers than they really are! So how do you balance best in class interviewing techniques with a timely and efficient selection process? The Solution: Behavioral Interviewing The #1 predictor of future performance is past […] Read more »

Timely Management Tip: Conducting Effective Conversations

THE CHALLENGE: Conducting an effective conversation is both an art and a science. Last month we looked at the science behind this topic and this month we will discuss the art of effective communication.  According to George Bernard Shaw “the single biggest problem with communication is the illusion that it has taken place!”  The art of effective communication lies in three learned skills: active listening, […] Read more »

Timely Management Tip: Conducting Effective Conversations

THE CHALLENGE: What do we know about the science of conversation? Effective conversations are built on trust.  They are about more than sharing information. Humans are essentially social beings and as such we are hardwired to connect with others while we are also programmed to protect ourselves from harm. Perceived threats tend to activate our fear or flight response, which puts us on alert and […] Read more »

Timely Management Tip: Holiday Etiquette

THE ISSUE: During the month of December, leaders are challenged to find appropriate ways to express their appreciation for a job well done, while celebrating the end of a calendar year. Some are fortunate enough to have a budget for this purpose, while others expect to dip into their own pockets.  Either way, it is important to frame the intent of your message clearly and […] Read more »

Timely Management Tip: Scaling Up

THE CHALLENGE: Successful organizations don’t become that way without their share of growing pains. With success also comes a limit to growth where the organizations’ capacity is stretched to such a degree that they must rethink and redesign fundamental systems and processes. So how do you do this without bringing the whole company to a grinding halt? THE SOLUTION: Don’t wait for gridlock: Foster a […] Read more »

Timely Management Tip: Why change is SO HARD!

The Challenge: We know that in a world constantly changing that we, too, must evolve or risk becoming unproductive or ineffective. Nonetheless, behavioral change is hard for everyone. We are creatures of habit and will cling to familiar patterns even when they don’t work for us any more. So behavioral change must be a conscious effort, undertaken with the idea that change is a process, […] Read more »

Timely Management Tips: The Art of Becoming a More Effective Leader

Looking to jump-start your leadership development and be your own coach? Ask how you would rate yourself on a scale of 1 (lowest) to 10 (highest) on these five dimensions: Manage 1st impressions and Personal Credibility – In the first 10-12 seconds of meeting someone for the first time, they will form an impression of your personal credibility. What will they see (grooming/posture), hear (voice) […] Read more »

Timely Management Tips: Managing Change on the Frontlines

In today’s rapidly evolving economy, the only real constant is change. Learning how to manage change is a critical skill for any leader. Here is a quick guide to managing strategic change within your organization. 1.  CHANGE is a 3-stage process… Coming to grips with the change; Working through it; and Maintaining momentum. Roughly one-fourth of your time will be spent in stages 1 and […] Read more »