Timely Management Tip: Conducting Effective Conversations

THE CHALLENGE: Conducting an effective conversation is both an art and a science. Last month we looked at the science behind this topic and this month we will discuss the art of effective communication.  According to George Bernard Shaw “the single biggest problem with communication is the illusion that it has taken place!”  The art of effective communication lies in three learned skills: active listening, […] Read more »

Timely Management Tip: Conducting Effective Conversations

THE CHALLENGE: What do we know about the science of conversation? Effective conversations are built on trust.  They are about more than sharing information. Humans are essentially social beings and as such we are hardwired to connect with others while we are also programmed to protect ourselves from harm. Perceived threats tend to activate our fear or flight response, which puts us on alert and […] Read more »

Timely Management Tip: Holiday Etiquette

THE ISSUE: During the month of December, leaders are challenged to find appropriate ways to express their appreciation for a job well done, while celebrating the end of a calendar year. Some are fortunate enough to have a budget for this purpose, while others expect to dip into their own pockets.  Either way, it is important to frame the intent of your message clearly and […] Read more »

Timely Management Tip: Scaling Up

THE CHALLENGE: Successful organizations don’t become that way without their share of growing pains. With success also comes a limit to growth where the organizations’ capacity is stretched to such a degree that they must rethink and redesign fundamental systems and processes. So how do you do this without bringing the whole company to a grinding halt? THE SOLUTION: Don’t wait for gridlock: Foster a […] Read more »

Timely Management Tip: Why change is SO HARD!

The Challenge: We know that in a world constantly changing that we, too, must evolve or risk becoming unproductive or ineffective. Nonetheless, behavioral change is hard for everyone. We are creatures of habit and will cling to familiar patterns even when they don’t work for us any more. So behavioral change must be a conscious effort, undertaken with the idea that change is a process, […] Read more »

Timely Management Tips: The Art of Becoming a More Effective Leader

Looking to jump-start your leadership development and be your own coach? Ask how you would rate yourself on a scale of 1 (lowest) to 10 (highest) on these five dimensions: Manage 1st impressions and Personal Credibility – In the first 10-12 seconds of meeting someone for the first time, they will form an impression of your personal credibility. What will they see (grooming/posture), hear (voice) […] Read more »

Timely Management Tips: Managing Change on the Frontlines

In today’s rapidly evolving economy, the only real constant is change. Learning how to manage change is a critical skill for any leader. Here is a quick guide to managing strategic change within your organization. 1.  CHANGE is a 3-stage process… Coming to grips with the change; Working through it; and Maintaining momentum. Roughly one-fourth of your time will be spent in stages 1 and […] Read more »

Timely Management Tips: The Fine Line Between Confidence and Arrogance

People admire self-assured, confident individuals but tend to avoid those who have taken it to such excess that they exude arrogance.  When people lose sight of the difference is when they can become their own worse enemy. The fine line between the two has to do with intent. Does the individual intend to use their talents to help others succeed or to drive extraordinary performance […] Read more »

Timely Management Tip: Getting the most out of 1:1 meetings

Every effective leader makes time to meet with their direct reports one-on-one.  These crucial conversations can predict an employees’ ongoing performance, professional development, and company loyalty. The old saying, “people don’t leave companies, they leave bosses” has been validated numerous times. So here are a few tips to help you get the most out of your 1:1 meetings. Conduct 1:1’s on a regular and consistent […] Read more »

Timely Management Tip: Shedding Light on Our Blind Spots

From a neuroscience perspective, all humans possess a blind spot! The blind spot is the area on the retina without receptors that respond to light. Therefore an image that falls on this region will NOT be seen. We also use this phrase to express someone’s lack of self-knowledge. In senior leadership roles, the #1 career derailer is a lack of self-awareness. People who are self-aware are more […] Read more »