Timely Management Tip: Conducting Effective Conversations

THE CHALLENGE: Conducting an effective conversation is both an art and a science. Last month we looked at the science behind this topic and this month we will discuss the art of effective communication.  According to George Bernard Shaw “the single biggest problem with communication is the illusion that it has taken place!”  The art of effective communication lies in three learned skills: active listening, […] Read more »

Timely Management Tip: Conducting Effective Conversations

THE CHALLENGE: What do we know about the science of conversation? Effective conversations are built on trust.  They are about more than sharing information. Humans are essentially social beings and as such we are hardwired to connect with others while we are also programmed to protect ourselves from harm. Perceived threats tend to activate our fear or flight response, which puts us on alert and […] Read more »

Timely Management Tip: Learning From Your Mistakes

THE ISSUE: In life, we will all make mistakes because no one is perfect. The trick is NOT to let it derail you or devastate your self-confidence. Some people are so careful not to make mistakes that they become frozen when confronted with a big decision. Others make the mistake of not pushing themselves far enough to learn and grow professionally. THE SOLUTION: Rather than […] Read more »

Timely Management Tip: Holiday Etiquette

THE ISSUE: During the month of December, leaders are challenged to find appropriate ways to express their appreciation for a job well done, while celebrating the end of a calendar year. Some are fortunate enough to have a budget for this purpose, while others expect to dip into their own pockets.  Either way, it is important to frame the intent of your message clearly and […] Read more »

Timely Management Tip: Managing Your Boss

THE PROBLEM: A boss can make your work life rewarding or they can make it a reoccurring nightmare. You can exercise some degree of control over the outcome by effectively managing up. Unfortunately, the idea of “managing up” often has negative or political connotations but this doesn’t have to be the case. THE SOLUTION: By treating your boss as a partner in your success, you […] Read more »

Timely Management Tip: Change Your Brain, Change Yourself!

THE CHALLENGE: Our past experiences create habitual patterns in the brain, which makes it easier for us to make decisions or accomplish tasks automatically, without conscious thought.  Unfortunately, this can also lead to decisions that do NOT produce effective results. Our brain naturally gets lazy if NOT challenged to do things differently or more intentionally. The brain routinely “cleans house” by pruning the connections that […] Read more »

Timely Management Tip: Scaling Up

THE CHALLENGE: Successful organizations don’t become that way without their share of growing pains. With success also comes a limit to growth where the organizations’ capacity is stretched to such a degree that they must rethink and redesign fundamental systems and processes. So how do you do this without bringing the whole company to a grinding halt? THE SOLUTION: Don’t wait for gridlock: Foster a […] Read more »

Timely Management Tip: The Art of Influence

The Challenge: In today’s workplace, the key to being a successful leader is influence, not authority. You must exert influence to deliver consistent results because authority can only take you so far. So how do they differ? Authority is awarded based on your job title and responsibilities. Influence occurs when you have the ability or capacity to impact others’ thoughts, feelings and actions. Influence is […] Read more »

Timely Management Tip: Why change is SO HARD!

The Challenge: We know that in a world constantly changing that we, too, must evolve or risk becoming unproductive or ineffective. Nonetheless, behavioral change is hard for everyone. We are creatures of habit and will cling to familiar patterns even when they don’t work for us any more. So behavioral change must be a conscious effort, undertaken with the idea that change is a process, […] Read more »

Timely Management Tip: Managing Emotions at Work

  The Challenge: As human beings we are all susceptible to our emotional reactions – good and bad. As a manager and leader of others, your emotions can affect your staff and colleagues. Positive emotions have the unique ability of energizing those around us, while negative ones can mute our ability to respond to obstacles and adversity. Why It Happens: We are social beings who […] Read more »